Holding Hands

employee assistance programme

Working with our partners Health Assured, we can provide a comprehensive EAP programme tailored to your business needs - covering all aspects of daily life and support needs.

MKOH can offer an Employee Assistance Programme with its partners.  The offer consists of the following components:


Our service offers a Confidential support services accessed through a helpline, online and via an App.  It is available 24 hours a day, 7 days a week, 365 days a year.  It provides:


  • Six sessions of structured telephone Counselling (per person, per issue, per year)

  • Six sessions of face to face counselling (per person, per issue, per year)  – via an affiliate network of over 1,200 counsellors across UK and Ireland.

  • Cognitive Behavioural Therapy (CBT) available for face-to-face counselling sessions – National Institute for Health and Care Excellence (NICE) recommends CBT to treat anxiety and can help with work related Stress.

  • Family support services – access to phone line services for all partners/spouses and children in full time education aged 16-24 (in-line with HMRC guidelines).

  • Medical Line – we cannot diagnose or prescribe but will offer general medical advice.

  • Manager consultation – coaching for staff with people responsibilities, which should help them manage their teams more effectively therefore improving employee performance and engagement.

  • Critical incident advice – telephonic guidance for clients in the unfortunate event of a critical incident within the workplace.  Onsite Critical Incident Stress Management (CISM) can be arranged at an additional cost.

Implementation promotion and ongoing support


  • Annual communication plan – to help the organisation identify and implement staff initiatives throughout the year.

  • Promotional materials – hard copy and electronic to help launch and maintain awareness of the service.

  • Monthly newsletter – highlighting the latest wellbeing topics.

Secure online health and wellbeing portal

  • Online CBT – delivering an effective treatment for people feeling stressed, depressed, anxious or low.

  • Online video and instant message counselling – secure video counselling, instant messaging and voice chat mean employees can now get counselling from the comfort of their own home or alternative relaxed environment.

  • Self-help programmes – to help promote simple lifestyle changes covering a number of areas including weight loss, improving sleep and changing habits such as smoking and alcohol consumption.

  • Webinars – to support individuals and organisations by building resilience through raising awareness of wellbeing.  .

  • Mobile phone app – users can discover in-app advice and support, practical solutions and tips, expert health and wellbeing information and easy access to confidential support and advice services. 

MK Occupational Health Ltd

12 Vincent Avenue


Milton Keynes MK8 0AB

Company Number - 03202403

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